Privacy Policy

Introduction and Scope

Yakshna Corporation, doing business as Tax2efile (“Tax2efile,” “we,” “us,” or “our”), respects the privacy of the individuals and businesses that use our services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through www.tax2efile.com, Tax2efile accounts, and related services (collectively, the “Services”).

Tax2efile is based in Virginia and provides online tax self-preparation and electronic filing services nationwide. The Services support federal excise tax filings; information returns; federal and state individual income tax returns; nonprofit filings; and tax extensions. Supported filings include Forms 2290, 8849, the 1099 and 1098 series, 1095-B, 1040, 990-N, 990-EZ, 4868, 7004, and 8868.

This Privacy Policy does not apply to independent third-party websites or services. It does not replace any separate consent or filing authorization required by law. Where applicable tax confidentiality requirements impose stricter restrictions, those requirements control.

Information We Collect

The information we collect depends on the Services you use and your interactions with us. We collect information used to establish and administer your account, including your name, mailing address, email address, telephone number, username, password, and other account details.

We collect information necessary to prepare and transmit your filings, including Social Security numbers, Employer Identification Numbers, other taxpayer identification numbers, business details, income, expenses, deductions, credits, vehicle information, and filing history.

You may provide information about a spouse, dependent, employee, contractor, business representative, or another individual in connection with a filing. You are responsible for having the authority to provide that information for the requested Services.

We collect billing and payment details, transaction amounts, payment status, and records of Services purchased.

We collect correspondence, documents, and other information you provide when requesting assistance or communicating with us.

We collect information associated with your use of the Services, including IP addresses, browser and device details, pages viewed, access times, and security logs. We also collect information through cookies, as described in Section 6.

Certain information, including taxpayer identification numbers, account credentials, and financial information, may constitute sensitive personal information under applicable law.

We collect information:

If you do not provide information required for a particular Service, we may be unable to provide that Service.

How We Use Information

Subject to applicable law and any required consent, we use personal information to:

Where permitted by law and with consent when required, we may send promotional offers, tax updates, and deadline reminders.

References to marketing, service improvement, or other business purposes in this Policy do not authorize uses of tax return information that are otherwise restricted by law.

How We Disclose Information

We disclose personal information as necessary for the purposes described below, subject to applicable confidentiality requirements and other legal restrictions.

We transmit taxpayer information, return information, and required electronic filing data to the IRS and applicable state or other taxing authorities in connection with filings you authorize. Depending on applicable filing requirements, this may include your IP address and email address.

We engage service providers to support hosting, payment processing, customer service, communications, security, and technical operations. Payment processors receive payment and billing information needed to process transactions. Other providers receive information as necessary to perform services for Tax2efile, subject to applicable contractual and legal restrictions. Disclosures of tax return information are made only as permitted by law and with separate consent when required.

We may disclose information to comply with applicable law or valid legal process; investigate fraud or security incidents; protect rights, property, or safety; or establish, exercise, or defend legal claims. These disclosures remain subject to applicable tax confidentiality restrictions.

We may disclose information in connection with a merger, acquisition, reorganization, financing, or transfer of all or part of our business, subject to applicable confidentiality requirements and restrictions on tax return information.

We may disclose information when you direct or separately authorize us to do so, subject to applicable law.

We do not sell, rent, or trade personal information or disclose it to third parties for their own promotional purposes.

Tax Return Confidentiality and Authorizations

We use tax return information to provide the filing Services you request, subject to applicable tax confidentiality requirements.

Federal law restricts certain uses and disclosures of information by persons preparing, or providing services in connection with preparing, federal income tax returns. The requirements that apply depend on our role, the return involved, and the proposed use or disclosure.

Where separate consent is legally required, we obtain that consent before the applicable use or disclosure. Acceptance of this Privacy Policy or our Terms of Service does not substitute for that consent.

We may also require a taxpayer signature or electronic filing authorization before transmitting a return. Neither a business transaction nor an amendment to this Policy overrides applicable tax confidentiality requirements.

Cookies and Communications

We use session cookies to support website navigation, maintain login sessions, and enable account functionality. Session cookies generally expire when your browser session ends. Service providers supporting our website may also set cookies. You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality or prevent certain account features from operating.

We may contact you by email or telephone regarding your account, security, payments, filing status, and other matters relating to the Services.

Where permitted by law and with consent when required, we may send marketing emails or text messages, including promotional offers, tax updates, and deadline reminders.

You may unsubscribe from marketing emails through the link provided in those messages. To stop marketing text messages, follow the instructions included in the messages. You may also contact support@tax2efile.com for assistance.

Opting out of marketing does not prevent essential service communications through legally permitted channels. This Privacy Policy does not itself constitute consent to receive marketing calls or text messages.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

These safeguards include encryption during transmission and access restrictions intended to limit access to authorized individuals who require information to perform their responsibilities. Filing information is transmitted to taxing authorities through secure connections.

You should maintain the confidentiality of your login credentials and notify us promptly if you suspect unauthorized access to your account.

No website, transmission method, or storage system can be guaranteed completely secure. We provide notification of security incidents when required by applicable law.

Information Retention and Account Management

We retain personal information for as long as reasonably necessary to provide the Services, maintain records, comply with applicable obligations, protect the Services, resolve disputes, and enforce agreements. Retention periods vary according to the information involved.

You may request account closure or deletion of personal information through available account settings or by contacting support@tax2efile.com.

Account closure does not automatically delete all associated records. We may retain information where required or permitted by applicable law. Retained information remains subject to appropriate safeguards and applicable use restrictions. Information retained solely for legal compliance is not used for marketing.

Deletion requests are subject to identity verification and applicable legal exceptions. Because account closure may end your access to stored records, download any available documents you need before closing your account.

You may update available account information after logging in or contact customer support for assistance.

Updating account information or closing an account does not withdraw a transmitted filing or amend a return accepted by a taxing authority. Changes to accepted returns generally require the applicable correction or amendment process. We may preserve the originally filed version as part of our records.

Information received by a taxing authority is governed by that authority’s recordkeeping requirements and privacy practices.

Privacy Rights and Requests

Depending on your state of residence, the information involved, and applicable law, you may have rights to:

California residents may also have applicable rights concerning sharing for cross-context behavioral advertising and disclosures about collection and information practices.

These rights are subject to applicable coverage requirements, limitations, and exemptions. Certain tax and financial information may be governed by separate requirements or exempt from particular state privacy provisions.

We will not unlawfully discriminate or retaliate against you for exercising applicable privacy rights.

Submitting a Request

Submit a privacy request by email or postal mail:

Email: support@tax2efile.com

Mail:

Yakshna Corporation d/b/a Tax2efile
Attention: Privacy Request
950 Herndon Parkway, Suite 410
Herndon, VA 20170

Please identify the right you wish to exercise and provide sufficient information for us to identify and respond to your request. We may verify your identity and, where applicable, an authorized representative’s authority. You do not need to create a new account to submit a request.

Do not send passwords, complete taxpayer identification numbers, or full tax returns by ordinary email. If sensitive information is necessary, we will provide secure submission instructions.

We respond within the period required by applicable law and explain any applicable extension or denial.

Appeals

Where an appeal right applies, submit your appeal to support@tax2efile.com with the subject line “Privacy Request Appeal”, or write to the address above. Identify the original request and the decision you wish to appeal.

We review appeals and provide decisions within the period required by applicable law.

Virginia Consumer Requests

For requests covered by the Virginia Consumer Data Protection Act, we respond without undue delay and within 45 days. When reasonably necessary, we may extend that period once by an additional 45 days, provided we give notice and an explanation within the initial response period.

We respond to covered Virginia appeals in writing within 60 days, including the reasons for our decision. If an appeal is denied, we provide a method for submitting a complaint to the Virginia Attorney General.

Referrals, Children’s Privacy, and Third-Party Websites

If you use our referral feature, we collect the recipient’s name and email address to send a one-time invitation. We use that information solely for the invitation and do not retain it afterward. Provide another person’s contact information only with permission.

The Services are not intended for children to create or manage accounts independently. A parent, guardian, or authorized representative may provide information about a child when necessary for a tax filing. If you believe a child has independently provided personal information through the Services, contact support@tax2efile.com.

Our website may contain links to websites or services we do not own or control. Their information practices are governed by their own privacy policies. Review those policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically and will identify the revised effective date at the top of this page.

For material changes, we will provide notice through our website, by email, or through another appropriate method as required by law. We will obtain additional consent where legally required.

An update to this Policy does not itself authorize a use or disclosure requiring separate consent.

Contact Us

For privacy questions, requests, complaints, or assistance accessing this Policy in an alternative format, contact:

Yakshna Corporation d/b/a Tax2efile
Attention: Privacy
950 Herndon Parkway, Suite 410
Herndon, VA 20170

Email: support@tax2efile.com
Phone: (703) 229-0326